Refund Policy

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition. To return an item, please email customer service at You will be given a Refund Merchandise Authorization (RMA) number. Once you've received your RMA number, please put all items back in their original packaging and send your package to:

The Eclectic Witches Loft, LLC
Attn: Returns - RMA #
560 Mount Massive St,
Berthoud, CO 80513
United States

Please keep in mind that you are responsible for all return costs. Once we've received your return and have inspected its conditions, we will issue you a refund within seven (7) business days. We will notify you by email when your return or exchange has been approved.

If your purchase was defective in any way, please email customer service at and we will be happy to offer a refund or exchange.

Refunds will not be accepted on Gift Cards.


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